Is bet-at-home Down? Live status & outage reports

Service info and troubleshooting

Website won't load or shows blank page

Clear your browser cache and cookies first. Open settings, find privacy or history section, and delete browsing data for at least the past 24 hours. If that doesn't help, switch to a different browser. Chrome, Firefox, and Safari all handle website scripts differently, so the problem might be browser-specific. Check if JavaScript is enabled in your browser settings, as the platform requires it to display betting markets and live scores.

Login credentials rejected despite being correct

• Reset your password using the forgot password link on the login page
• Make sure Caps Lock is off and check your keyboard language settings
• Try copying and pasting your password from a text file to avoid typing errors
• Clear autofill data in your browser, as it might be inserting old credentials
• Wait 30 minutes if you've had multiple failed attempts, as the account might be temporarily locked

Payment transaction fails at checkout

Contact your bank first. Many banks block gambling transactions by default or flag them as suspicious. You'll need to call them and authorize payments to betting platforms. Double-check that your card has international transactions enabled if bet-at-home processes payments through an overseas processor. Try a different payment method like e-wallets or bank transfer if card payments keep failing.

App crashes on startup or freezes

Uninstall and reinstall the app completely. Don't just update it. Remove it from your device, restart your phone, then download a fresh copy. Check your phone storage because apps malfunction when space runs low. Make sure your operating system is updated to at least iOS 13 or Android 8, as older versions lack compatibility with newer app features.

Live betting odds not updating

Your internet connection is probably unstable. Run a speed test and check if you're getting at least 3 Mbps download speed. Switch from Wi-Fi to mobile data or vice versa to see if that fixes it. Close other apps running in the background that consume bandwidth. If you're on Wi-Fi, move closer to the router or restart it by unplugging for 30 seconds.