Is Bing Down? Live status & outage reports

Service info and troubleshooting

Search returns no results or errors

If the search page loads but returns nothing or throws an error code, start with the basics: clear the browser cache and cookies, then reload. A corrupted cache is the most common culprit. If that doesn't help, try a different browser or switch from Wi-Fi to mobile data to rule out a local network issue.

Images and videos won't load

The media tab opens but shows blank tiles or spinning loaders. This usually points to a browser extension conflict — disable ad blockers and privacy shields one by one. Also check your browser's hardware acceleration settings; turning it off fixes rendering issues in Chrome and Edge more often than you'd expect.

Bing Chat freezes mid-conversation

The interface stops responding while you're waiting for an answer. Force-refresh the page with Ctrl+Shift+R, which bypasses cached assets. If the problem repeats, sign out of your Microsoft account, clear session cookies, and sign back in.

Sign-in fails or loops back to login

• Make sure third-party cookies are allowed for microsoft.com and bing.com in your browser settings
• Disable browser extensions that block trackers — they often intercept authentication tokens
• If you see error 80180018 or similar, your Microsoft account session may be corrupted; sign out from all devices via account.microsoft.com and sign in fresh
• On mobile, check that the system clock is accurate — token validation fails if the time is off by more than a few minutes

Slow response and high latency

Search takes 10+ seconds or the AI response hangs for a long time. Run a quick ping to bing.com from the terminal to check baseline latency. If ping times are normal but the site is still slow, the bottleneck is likely on your DNS side — switch to 8.8.8.8 or 1.1.1.1 and retest.

Bing app crashes on launch

Delete the app's local cache from your phone's storage settings, not just the app data. On Android: Settings → Apps → Bing → Storage → Clear Cache. If crashes continue, uninstall, restart the device, and reinstall from the store.