Is Microsoft Azure Down? Live status & outage reports

Service info and troubleshooting

Portal Won't Load or Freezes

If the Azure portal hangs on a blank screen or spins indefinitely, start with a hard refresh (Ctrl+Shift+R). Clear browser cache and cookies — stale session data is a common culprit. Try a different browser or incognito mode. If the issue persists, check whether your browser extensions are interfering; ad blockers and script managers have been known to break portal rendering.

Sign-In Errors and Account Access Issues

A failed login usually comes down to one of these:

• Expired or incorrect credentials — reset your password via the Microsoft account recovery page
• MFA code not arriving — check that your authenticator app is synced correctly, or request the code via SMS instead
• Conditional Access policy blocking your session — contact your Azure AD administrator to review the policy rules
• Account locked after multiple failed attempts — wait 15 minutes or reach out to your tenant admin

VM or App Service Unreachable

When a virtual machine or hosted application suddenly becomes unreachable, first check the resource's status in the Azure portal under the 'Overview' blade. Look at Activity Log for any auto-shutdown events or failed health checks. Verify that the Network Security Group rules haven't changed — a misconfigured inbound rule on port 80 or 443 will silently drop traffic. Also confirm the resource is in a running state, not deallocated.

Deployment Fails with Quota Errors

Quota exceeded errors during deployment mean your subscription has hit its regional limit for a specific resource type — vCPUs, public IPs, storage accounts. Go to Subscriptions → Usage + Quotas to see exact limits. Submit a quota increase request directly from that page; standard requests are usually processed within a few hours.

High Latency on Hosted Services

Slow response times from Azure-hosted apps are often a region mismatch problem — your users are far from the datacenter your resources are deployed in. Check the region in the resource settings and consider moving to one geographically closer to your audience. Also review App Service plan tier; Basic and Free tiers have significant CPU and bandwidth caps that cause throttling under load.

Billing Portal Not Showing Invoices

If cost data or invoices aren't loading in the billing section, the most likely cause is insufficient permissions. You need at least the Billing Reader role on the subscription. Ask your account administrator to verify your role assignment under Access Control (IAM). If permissions are correct but data still doesn't appear, try switching to a different billing scope or use the Cost Management blade as an alternative view.