Is Overleaf Down? Live status & outage reports

Service info and troubleshooting

Page won't load or freezes

If the editor just hangs on a white screen, the usual culprit is a heavy project with too many files or a bloated main .tex file. Try opening the project in a different browser — Chrome tends to handle it better than Safari. Clearing the cache also helps: the editor sometimes gets stuck on a broken local state.

Compilation fails with no clear error

Scroll to the very bottom of the error log — Overleaf shows the root cause there, not at the top. Most often it's a missing package, a typo in a command, or a broken \input path. If the log says «File not found», check that the referenced file is actually uploaded and the name matches exactly, including case.

PDF doesn't update after changes

• Hit Ctrl+Shift+F5 to force a full recompile, not just a quick build
• If the PDF panel shows an old version, try closing and reopening it from the top menu
• Check whether the compile mode is set to «Fast» — switch to «Normal» if figures or references aren't refreshing

Images or files fail to upload

Overleaf has a 50 MB project size limit on free accounts. If an upload silently fails, check the total project size first. For large images, compress them before uploading — a 10 MB PNG in a paper rarely makes sense anyway. Supported formats are PDF, PNG, JPG, and EPS; other types get rejected without much explanation.

Sync with GitHub or Dropbox breaks

This usually happens after a token expires or permissions get revoked. Go to Account Settings, disconnect the integration, and reconnect it from scratch. If you're syncing with GitHub and see merge conflicts, resolve them locally before pushing — the built-in sync isn't designed to handle conflicts automatically.

Collaborators can't access the project

Sharing links sometimes stop working if the project owner changes the sharing settings and doesn't re-send the link. Check that sharing is still set to «Anyone with the link» or re-invite collaborators by email directly from the Share dialog.