Where most complaints about this service are coming from, over the last 24 hours.
Shows where the service URL was unreachable during the detected outage periods. Percentages indicate the share of failed checks from monitoring locations in each country.
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When live sports freeze mid-action, first check your connection speed. DAZN requires at least 8 Mbps for HD streaming. Run a quick speed test and close bandwidth-heavy apps running in the background. Restart your router by unplugging it for 30 seconds. If you're on Wi-Fi, move closer to the router or switch to a wired connection. Clear your browser cache or reinstall the app completely — corrupted data often causes playback issues.
Your bank might flag international transactions as suspicious since DAZN processes payments abroad. Contact your card issuer to authorize charges from the service. Verify your card hasn't expired and has sufficient funds. Update payment details in account settings, ensuring billing address matches bank records exactly. Some prepaid cards don't support recurring payments, so consider switching to a standard debit or credit card.
Outdated app versions cause most stability problems. Check your device's app store for updates and install the latest version. Clear the app cache through your phone settings without deleting the app itself. Restart your device to free up memory. If crashes persist, uninstall completely, restart your device, then download a fresh copy. Make sure your operating system meets minimum requirements listed in the app store.
Adjust streaming quality manually in playback settings rather than leaving it on auto. Lower resolution to 720p if your connection struggles with 1080p. Check if other devices are streaming or downloading simultaneously on your network. Connect your device directly to the router with an ethernet cable for consistent quality. Peak viewing times can strain servers, so watching slightly off-schedule sometimes helps.