Shows where the service URL was unreachable during the detected outage periods. Percentages indicate the share of failed checks from monitoring locations in each country.
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First, check your firewall settings. Golem requires open ports for P2P communication — typically TCP and UDP on ports specified in your node configuration. Add exceptions for the Golem application in Windows Defender or your antivirus software. If you're behind a router, enable UPnP or manually forward the necessary ports. Sometimes ISP restrictions block P2P traffic, so contact your provider if the issue persists.
This usually happens when your hardware doesn't meet the task requirements or your internet connection is unstable. Check the task details before accepting — make sure your CPU, GPU, and RAM match what's needed. Run a speed test to verify your upload and download speeds are sufficient. High latency above 200ms can cause timeouts, so close bandwidth-heavy applications while computing tasks. Restart your node if tasks consistently fail after 10-15 minutes.
Outdated GPU drivers are the most common culprit. Download the latest drivers directly from NVIDIA or AMD websites. Monitor your system temperature — overheating causes sudden crashes. Clean your PC fans and improve ventilation. Reduce the number of concurrent tasks in settings if your hardware is marginal. Reinstall the application if crashes happen immediately after launch.
Your node might appear offline even when running. Restart both the application and your router to refresh the network connection. Disable any proxy settings that might interfere with direct connections. Check if your system clock is synchronized — time discrepancies prevent proper network authentication. Update to the latest software version, as older releases sometimes lose network compatibility.