Is Alior Bank Down? Live status & outage reports

Service info and troubleshooting

App Won't Load or Keeps Crashing

If the Alior Bank mobile app freezes on the splash screen or crashes immediately after launch, start with the basics: force-close the app, clear its cache (Android: Settings → Apps → Alior Mobile → Storage → Clear Cache), and reopen it. If that doesn't help, check whether an update is available — outdated versions often lose compatibility with the backend after server-side changes. Reinstalling the app resolves most persistent crash loops.

Login Errors in Online Banking

Failed login attempts on the Alior Bank web portal are usually caused by one of three things: an expired session cookie, a browser extension interfering with the login form, or incorrect credentials entered with the wrong keyboard layout. Try an incognito window first. If that works, disable extensions one by one to find the culprit. Also verify that caps lock is off and that your saved password hasn't auto-filled an outdated value.

Payment or Transfer Not Going Through

When a transaction gets stuck or returns an error, check the following:

• Confirm the recipient's account number and SWIFT/BIC are entered correctly — a single wrong digit causes an immediate rejection
• Make sure the transfer amount doesn't exceed your daily limit set in the security settings
• Check whether your card is not blocked for online transactions (this toggle is in the card management section)
• If paying by card on a third-party site, ensure 3D Secure confirmation arrived via SMS and hasn't expired

SMS Codes Not Arriving

Missing authorization codes are a common friction point. First check that your registered phone number in the profile is current. Then look at your signal strength — SMS delivery fails silently on very weak connections. If the message still doesn't arrive after two minutes, use the resend option and switch to a different network or Wi-Fi calling if your carrier supports it.

Website Responds Slowly or Times Out

High response times on the Alior Bank portal are usually a network-side issue rather than a server outage. Run a quick ping test to rule out local congestion. Switching from Wi-Fi to mobile data (or vice versa) often resolves the timeout immediately. If the site loads but individual pages hang, disable any ad blockers or script blockers that might be interfering with dynamic content.

Account Balance or History Not Updating

If the transaction history appears frozen or the balance doesn't reflect a recent operation, pull down to refresh on mobile or do a hard reload (Ctrl+Shift+R) in the browser. Data sync delays of a few minutes are normal after card payments. If the discrepancy persists beyond 30 minutes, log out completely and log back in to force a fresh session.