Is Telegram Wallet Down? Live status & outage reports

Service info and troubleshooting

Transaction stuck in pending status

When your payment or transfer hangs without confirmation, first check your internet connection stability. Open any website in the browser — if pages load slowly, the issue is on your side. Restart your router and try the transaction again. If the internet works fine, close Telegram completely (swipe it out of recent apps on mobile or quit on desktop) and reopen. The transaction usually completes within 2-3 minutes after reconnection.

Can't access wallet interface

The wallet section might not load if Telegram servers experience high traffic. Wait 10-15 minutes and try again. Clear the app cache: go to Settings → Data and Storage → Storage Usage → Clear Cache. On desktop, log out and log back in. Make sure you're running the latest Telegram version — outdated builds often cause loading errors.

Payment fails with error message

• Check if your card has sufficient funds and isn't expired
• Verify that online payments are enabled in your bank's mobile app
• Some banks block crypto-related transactions by default — contact support to lift restrictions
• Try a different payment method if available
• Restart the payment process from scratch instead of retrying the same attempt

Transaction history doesn't display

This happens when the app loses sync with servers. Force-stop Telegram, then launch it again. If history remains empty, check your connection speed — run a speed test through any service. Anything below 1 Mbps will cause sync issues. Switch from mobile data to Wi-Fi or vice versa. The history should populate within a minute once connection stabilizes.

Balance shows incorrect amount

The displayed balance updates with a delay during network instability. Pull down to refresh the wallet screen. If the amount still looks wrong after 5 minutes, log the exact time and check back in an hour — blockchain confirmations take time. Don't attempt duplicate transactions, as you might send funds twice once the system catches up.