Is Sid Meier’s Civilization VI Down? Live status & outage reports

Service info and troubleshooting

Game crashes during loading or mid-session

Most crashes happen due to outdated graphics drivers or corrupted game files. Update your GPU drivers through NVIDIA GeForce Experience or AMD Radeon Software. If that doesn't help, verify game files integrity through Steam (right-click the game, Properties, Local Files, Verify). Large save files from lengthy campaigns also trigger crashes — try loading an earlier autosave to check if the issue persists.

Multiplayer sessions fail to connect

Connection failures usually stem from firewall blocking TCP ports 27015-27030. Add these ports to exceptions in Windows Defender Firewall or your third-party security software. NAT type also matters — if you're behind strict NAT, ask other players to host instead. Cross-platform multiplayer between Epic Games Store and Steam versions often causes timeouts, so stick with players using the same platform.

Excessive lag and stuttering during gameplay

• Disable background applications eating RAM and CPU, especially browser tabs and streaming software
• Lower graphics settings: turn off anti-aliasing, reduce shadow quality, disable depth of field effects
• In Advanced Options, reduce maximum number of autosaves to 5 instead of default 10
• Play on smaller maps with fewer civilizations — large marathon games on huge maps push even high-end systems

Saved games won't load or show corruption error

This happens when mods conflict or game updated mid-campaign. Disable all mods temporarily to test if vanilla save loads. If you're using 20+ mods, they're likely overwriting each other's files. Cloud saves sometimes corrupt — disable Steam Cloud for Civilization VI and rely on local saves instead. Back up your saves folder manually before major updates.

Interface becomes unresponsive after several hours

Memory leak issue appears in extended play sessions, especially with Strategic View toggled frequently. Restart the game every 3-4 hours during marathon campaigns. Close the launcher completely between sessions rather than leaving it running in system tray. If mouse clicks stop registering, Alt+Tab out and back in to refresh the interface.