Is GMX Down? Live status & outage reports

Service info and troubleshooting

Email messages not reaching recipients

When your emails fail to send or get stuck in the outbox, first check your internet connection stability. Open any website to confirm you're online. If the connection works fine, log out of your GMX account completely and sign back in. Sometimes the mail server loses sync with your session. Clear your browser cache or restart the mobile app. Check your Sent folder - the message might have gone through despite the error notification. If you're using an email client like Outlook or Thunderbird, verify your SMTP settings: server should be mail.gmx.net, port 587 with STARTTLS encryption.

Cannot access webmail interface

• Clear your browser cookies and cache for gmx.net domain
• Try opening the site in incognito mode to rule out extension conflicts
• Switch to a different browser temporarily
• Disable any ad blockers or privacy extensions that might interfere
• Check if your antivirus isn't blocking the connection
• Restart your router to refresh the DNS cache

Incoming mail delays or missing messages

Emails arriving hours late or not showing up usually points to server synchronization issues. Refresh your inbox manually by pulling down on mobile or hitting F5 on desktop. Check your spam and trash folders - aggressive filters sometimes catch legitimate mail. Look at your storage quota in account settings. When your mailbox reaches capacity, new messages bounce back to senders. Review your filter rules and forwarding settings - you might have accidentally set up a redirect. Contact senders to confirm they received no bounce-back errors.

Login credentials rejected repeatedly

Double-check you're entering the correct email address format, including @gmx.com or your specific domain extension. Password fields are case-sensitive. Try typing it manually instead of pasting. Reset your password through the recovery option if you're certain about your credentials but still can't get in. Browser autofill sometimes inserts outdated passwords. Wait 30 minutes if you've made multiple failed attempts - the system temporarily locks accounts as a security measure.

Attachments failing to upload

File size limits cause most attachment problems. GMX restricts individual attachments to 50MB on free accounts. Compress large files or use cloud storage links instead. Check your file format - executable files and certain extensions get blocked for security. Your upload might time out on slow connections. Try attaching files one by one rather than multiple simultaneously. Switch from WiFi to mobile data or vice versa to test if your network is the bottleneck.