Is Kleinanzeigen Down? Live status & outage reports

Service info and troubleshooting

App crashes when uploading photos

If the mobile application freezes or closes during image upload, clear the app cache first. Go to your phone settings, find Kleinanzeigen in the apps list, and tap 'Clear Cache'. If that doesn't help, check your photo file sizes — images larger than 10MB often cause problems. Try resizing them before uploading or use the built-in camera feature instead of selecting from gallery.

Messages fail to send to sellers

• Check your internet connection by opening another website or app
• Log out completely and sign back into your account
• Update the app to the latest version from App Store or Google Play
• Try sending the message from a browser instead of the mobile app
• Wait 15-20 minutes if you sent many messages quickly — the system may have temporarily limited your activity

Can't log into account

Password issues are common. Use the 'Forgot password' link on the login page and follow email instructions. Make sure you're entering the correct email address associated with your account. Browser cookies can also interfere — try logging in through an incognito window or different browser. Clear your browser cache if the login page keeps refreshing without letting you in.

Search results don't load properly

This usually happens when filters are too restrictive or the server is handling high traffic. Remove some filters and try again. If search keeps timing out, refresh the page after a minute. Check if your browser extensions are blocking scripts — ad blocblockers sometimes interfere with search functionality. Try disabling them temporarily.

Payment processing gets stuck

When using the integrated payment system, verify your bank account has sufficient funds and your card hasn't expired. Some banks require additional authorization for online marketplaces — you might need to confirm the transaction through your banking app. Contact your bank if payments consistently fail, as they may have flagged the merchant. Network interruptions during payment can also cause issues, so ensure stable connection before starting the transaction.