Is FlixBus Down? Live status & outage reports

Service info and troubleshooting

Booking page freezes during seat selection

The interface often hangs when you try to pick a specific seat. Clear your browser cache and cookies first. If that doesn't help, switch to incognito mode or try a different browser. Mobile app users should force-close the application and restart it. Sometimes the session expires while you're choosing seats, so complete the booking within 10-15 minutes after starting.

Payment fails at checkout

• Check if your card supports international transactions, as FlixBus processes payments through European systems
• Disable any ad blockers or privacy extensions that might interfere with the payment gateway
• Try PayPal or another payment method if your card keeps getting declined
• Contact your bank to confirm they haven't blocked the transaction automatically

Ticket QR code won't load

Poor mobile connection usually causes this. Download your ticket immediately after purchase when you have stable Wi-Fi, not right before boarding. The app stores tickets locally once downloaded. If the QR code still appears broken, take a screenshot of the booking confirmation email as backup. Drivers can verify your booking using your reservation number.

Search results show no available routes

This happens when the date picker glitches or location data gets corrupted. Type city names manually instead of using GPS detection. Check if you've accidentally set filters that exclude all options. Clear the app cache or refresh the webpage. Early morning hours (2-6 AM) sometimes have limited routes, so expand your search window.

Login credentials rejected repeatedly

Password managers sometimes insert extra spaces. Type your password manually to rule this out. Browser autofill can also submit old credentials if you've recently changed your password. Use the password reset function rather than guessing. After three failed attempts, wait 30 minutes before trying again to avoid temporary account locks.