Login Errors in Personal Account

- Double-check that you're entering the correct email and password — copy-paste errors are common - Use the password reset option if you haven't logged in for a while - Make sure cookies are enabled in your browser settings, since the site needs them to maintain your session - If you're logging in via a company account, confirm your user role hasn't been changed by an administrator

New Listings Not Appearing After Publishing

- Check your account status — unpaid invoices can pause listing visibility - Allow up to 30 minutes for a new listing to become searchable after submission - Verify that the listing passed moderation; a rejection notice is usually sent by email - If the listing shows active in your account but not in search, contact support with the listing ID

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Is KV.ee Down? Live status & outage reports

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KV.ee common issues

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Service info and troubleshooting

KV.ee Won't Load in the Browser: If the site doesn't open at all, start with the basics: clear your browser cache and cookies, then reload the page. Try a different browser — Chrome, Firefox, or Edge — to rule out a browser-specific glitch. Check whether other websites load normally. If they do, the issue is likely on KV.ee's end. Wait 10–15 minutes and try again.
Photos and Listings Fail to Display: Broken images or missing listing photos usually point to a slow or unstable connection. Run a speed test — if your download speed is below 5 Mbps, images may not load properly. Also disable any browser extensions that block scripts or images, since these can interfere with how the page renders property photos.
Login Errors in Personal Account: Double-check that you're entering the correct email and password — copy-paste errors are common

Use the password reset option if you haven't logged in for a while

Make sure cookies are enabled in your browser settings, since the site needs them to maintain your session

If you're logging in via a company account, confirm your user role hasn't been changed by an administrator
Search Filters Return Wrong Results: This is often a cached state issue. If filters seem stuck or ignore your selections, clear the site data for KV.ee in your browser settings and reload. On mobile, close the app fully and reopen it. If the map view freezes or fails to update markers, switching from map mode to list mode and back usually fixes it.
Mobile App Freezes or Crashes: Update the app to the latest version — older builds have known stability issues on both Android and iOS. If crashes continue, clear the app cache through your phone's storage settings. A full reinstall resolves most persistent freezing problems.
New Listings Not Appearing After Publishing: Check your account status — unpaid invoices can pause listing visibility

Allow up to 30 minutes for a new listing to become searchable after submission

Verify that the listing passed moderation; a rejection notice is usually sent by email

If the listing shows active in your account but not in search, contact support with the listing ID
Messages Not Sending to Sellers: If your message to a seller gets stuck or disappears after sending, check your internet connection stability first. Switching from Wi-Fi to mobile data (or vice versa) often resolves it. If the problem repeats across multiple listings, log out and log back in to refresh your session token.