Is Kamer van Koophandel Down? Live status & outage reports

Service info and troubleshooting

KVK Website Won't Load at All

Clear your browser cache first — stale cached files are a common culprit. If the site still doesn't open, try a different browser or switch from Wi-Fi to mobile data to rule out a local network issue. DNS problems can also block access, so changing your DNS to 8.8.8.8 or 1.1.1.1 often resolves it quickly.

Login Fails on the Portal

This usually comes down to three things:

• Credentials entered don't match what's registered — double-check your KVK number and password, paying attention to letter case
• Your session expired mid-process, especially if you left the tab open for a while — refresh and log in again
• Browser extensions like ad blockers or script blockers interfere with the authentication flow — disable them temporarily
• Cookies are disabled in your browser settings, which prevents the session from being created at all

DigiD Authentication Not Responding

KVK relies on DigiD for identity verification. If the DigiD step freezes or returns an error, check whether the DigiD service itself has an outage on their end. Also confirm the DigiD app on your phone is updated to the latest version and that your phone's date and time are set to automatic — a wrong system clock breaks the authentication handshake.

Search Returns No Results or Wrong Data

If the company register search shows nothing or gives unexpected results, try simplifying your query — searching by KVK number instead of company name eliminates spelling variation issues. Also check whether filters are applied that narrow results too aggressively.

PDF Documents Fail to Download

Some official extracts and documents from the register are delivered as PDFs. If they don't open or the download stalls, make sure your browser isn't blocking pop-ups, since downloads sometimes trigger in a new window. If the file downloads but won't open, your PDF reader may need an update.

Payment for Extract Doesn't Go Through

When purchasing an official company extract, payment failures usually trace back to your bank's 3D Secure check not completing. Make sure your banking app is installed and notifications are enabled so you can approve the transaction. If the charge appears but you receive no document, wait a few minutes and check your email including the spam folder before retrying.

Mobile Site Behaves Incorrectly

On smartphones, the interface can freeze or display elements incorrectly if the browser is outdated. Switching to a current version of Chrome or Safari fixes most layout and interaction issues. If a form won't submit on mobile, rotating the screen or zooming out sometimes unsticks it.