Is Letterboxd Down? Live status & outage reports

Service info and troubleshooting

Can''t log into your account

If the login screen keeps rejecting your credentials, start by resetting your password through the email recovery option. Check that you''re using the correct username—not your display name, which can differ. Browser extensions sometimes interfere with authentication, so try logging in through an incognito window. Clear your cookies and cache if the problem persists, especially if you recently changed your password elsewhere.

Film posters and stills won''t load

• Check your internet connection speed—slow networks often time out on image-heavy pages
• Disable browser extensions that block content or modify page elements
• Try a different browser to rule out rendering issues
• Clear your browser cache and reload the page
• Check if your device has sufficient storage space for temporary files

Reviews and comments disappear after posting

This usually happens when the server doesn''t confirm your submission before the connection drops. Keep the tab open for a few extra seconds after hitting submit. If you''re on mobile data with spotty coverage, wait for a stable signal. The platform doesn''t autosave drafts, so write longer reviews in a separate app first, then paste them in once you''re sure the connection is solid.

Search results show nothing or freeze

The search function struggles when your query is too vague or contains special characters. Be specific with film titles and use release years to narrow results. If the search page freezes mid-query, refresh and try again with fewer filters active. Mobile app users should close and restart the application if search becomes unresponsive—this clears temporary data causing the hang.

Activity feed doesn''t update

Pull down to manually refresh the feed on mobile. On desktop, hard refresh the page with Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac. If new entries still don''t appear, you might be hitting the page during server maintenance windows, which typically last 10-15 minutes. Log out and back in to force a complete data sync.