Is LHV Pank Down? Live status & outage reports

Service info and troubleshooting

App Won't Load or Crashes on Start

If the LHV mobile app freezes on the splash screen or closes immediately, start by force-stopping it and clearing the cache in your phone's app settings. Make sure you're running a supported OS version - outdated Android or iOS builds often cause silent compatibility failures. Reinstalling the app fixes most persistent crash issues.

Login Errors in Online Banking

Failed logins are usually tied to one of three things: an expired Smart-ID or Mobile-ID session, incorrect PIN entry, or a browser storing stale session cookies. Clear your browser cache and cookies, then try again. If you use Smart-ID, check that the app is active and your account hasn't been deregistered on the device.

Payments Not Going Through

• Check that your account has sufficient funds and that the daily transfer limit hasn't been reached.
• Verify the recipient's IBAN - a single wrong character will reject the transaction.
• Confirm your internet connection is stable before resubmitting.
• If the payment stays in 'pending' for over an hour, contact LHV support directly.

Slow Interface and High Response Times

A sluggish internet banking interface is often a local network problem rather than a server one. Run a quick speed test - if latency is above 100 ms or packet loss is present, switch networks or restart your router. On mobile, moving from Wi-Fi to 4G or vice versa often resolves it immediately.

Transfer Confirmation Message Not Arriving

When the SMS or push confirmation for a transfer doesn't come through, first check that your phone has signal and notifications for the LHV app are enabled. If SMS codes are delayed, it's frequently a carrier-side issue - wait two minutes, then request a new code. Don't submit the form multiple times, as this can create duplicate pending transactions.

Website Unavailable or Returns Errors

If the LHV Pank website returns a 502 or 503 error, the issue is likely temporary server maintenance. Try accessing it from a different browser or device to rule out a local DNS or cache problem. Flushing your DNS cache with 'ipconfig /flushdns' on Windows or 'sudo dscacheutil -flushcache' on macOS can resolve cases where the old server address is cached.

Documents and Statements Fail to Download

PDF statements sometimes fail to open due to browser PDF viewer conflicts. Instead of opening the file in-browser, right-click the download link and save the file directly to your device, then open it with a dedicated PDF reader. If the file downloads but appears corrupted, the session may have timed out mid-transfer - log back in and try again.