Is LMT Down? Live status & outage reports

Service info and troubleshooting

LMT App Won't Open or Crashes

If the LMT app freezes on launch or crashes immediately, start by clearing the app cache in your device settings. On Android, go to Settings → Apps → LMT → Clear Cache. On iOS, delete and reinstall the app. Make sure you're running the latest version — outdated builds often break after server-side updates. If the issue persists, check whether your phone's date and time are set automatically.

No Mobile Signal Indoors

Weak or missing signal inside buildings is usually caused by construction materials blocking radio waves. Try moving closer to a window or stepping outside briefly to confirm whether the issue is location-specific. If signal loss happens repeatedly in areas that previously worked fine, it may indicate a temporary issue with a nearby cell tower. You can check the LMT coverage map on their website to see planned maintenance zones.

Internet Connection Drops or High Ping

Unstable mobile data can come from network congestion, especially in dense areas during peak hours. Try the following:

• Switch between 4G and 5G manually in your mobile network settings
• Toggle airplane mode on and off to force a fresh network registration
• Reset your APN settings to default values for LMT
• Restart your device completely, not just the screen

If ping stays high during gaming or video calls, the issue may be temporary load on the local cell tower.

Login Errors in Personal Account

If you can't log into the self-service portal, first confirm you're entering the correct phone number format — LMT requires the Latvian country code in some cases. Clear your browser cookies and try an incognito window. If two-factor authentication via SMS isn't arriving, check that your number hasn't been accidentally blocked or that SMS delivery isn't restricted by your device settings.

SMS Messages Not Delivered

Messages stuck in 'Sending' or marked as failed can be caused by incorrect SMSC settings. On Android, open the messaging app, go to Settings → More Settings → Text Messages, and verify the SMSC number matches the one listed in LMT support documentation. Also check that you have sufficient account balance, as prepaid accounts stop SMS delivery when credit runs out.

Payments Failing in the App

Failed payments inside the app are often tied to a session timeout or a temporary processing delay. Log out fully and log back in before retrying. If your bank card is declined, verify with your bank that online transactions are enabled. Trying a different browser or the mobile app instead of the website can also resolve checkout errors caused by script conflicts.