Is Raiffeisen Down? Live status & outage reports

Service info and troubleshooting

Raiffeisen App Won't Open or Crashes

If the mobile app freezes on launch or closes immediately, the first step is to clear the app cache through your phone settings. On Android, go to the app info and wipe cached data. On iOS, delete and reinstall the app entirely. Also check that you're running the latest version — outdated builds often break after server-side updates.

Login Fails Despite Correct Credentials

Wrong password errors sometimes appear even when credentials are correct. This usually happens after a session timeout or a forced logout triggered by security systems. Reset your password through the recovery flow, and make sure there are no extra spaces when entering your login. If biometric login stops working, disable and re-enable it in the app settings.

Payment Gets Stuck or Rejected

A transaction can hang in a pending state or return an error for several reasons:

• Insufficient funds including the service commission
• Card limits set on daily transfers or online payments
• The recipient's details contain a typo — even one wrong digit in an account number blocks the transfer
• The bank's anti-fraud system flagged an unusual payment pattern

If the money was debited but the payment shows as failed, wait 10–15 minutes before contacting support — most reversals process automatically.

Website Loads Slowly or Shows Errors

Heavy traffic during business hours can slow down the web interface. Try a hard refresh by pressing Ctrl+Shift+R on desktop. If pages fail to load entirely, check your DNS settings — switching to a public DNS like 8.8.8.8 sometimes resolves routing issues between your ISP and the bank's servers.

Push Notifications Stop Arriving

• Make sure the app has notification permissions in your phone's system settings
• Check that battery optimization isn't killing the background process
• Log out and back in to re-register the push token with the server

Transaction History Doesn't Refresh

Pull-to-refresh not working on the statements screen usually means a broken local data sync. Force-close the app completely, reopen it, and navigate back to the history tab. If the data is still stale, check your mobile connection — the history screen requires an active session with stable signal to pull new entries.