Is Weather.com Down? Live status & outage reports

Service info and troubleshooting

Site Won't Load or Keeps Timing Out

If Weather.com refuses to open or just spins forever, start with the basics: clear your browser cache and cookies, then try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). If that doesn't help, switch to a different browser or try incognito mode — sometimes aggressive extensions like ad blockers interfere with how the page loads. Also worth checking: your DNS settings. Switching to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) fixes silent loading failures more often than people expect.

Weather App Freezes or Crashes on Launch

This usually comes down to a corrupted local cache or an outdated app version. Force-close the app, go to your device settings, clear the app's cache (not data, unless you're okay re-logging in), and reopen. If it still crashes, check for pending updates in the App Store or Google Play — the Weather Channel app gets fairly regular patches. On Android, revoking and re-granting location permission sometimes unsticks a frozen launch screen.

Location Not Updating or Showing Wrong City

• Make sure location permissions are set to 'Always' or 'While Using' — 'Ask Every Time' can cause the app to fall back to a cached or default location
• If GPS is on but the app still shows the wrong place, try toggling airplane mode for 10 seconds to reset the location stack
• On the website, the location search bar sometimes sticks to a previously searched city; clear site data in your browser settings to reset it
• Check that your device's date and time are set to automatic — wrong system time breaks location API calls

Radar or Maps Not Rendering

Interactive radar is the heaviest feature on the platform and the first to break under a slow connection. Run a speed test — you need at least 5 Mbps for smooth radar tile loading. If your connection is fine but the map stays blank, the issue is almost always WebGL. Open your browser's hardware acceleration setting and make sure it's enabled. In Chrome, go to Settings > System and toggle 'Use hardware acceleration when available.' Firefox users sometimes need to whitelist the site in their graphics settings manually.

Push Notifications Not Arriving

• On iOS, go to Settings > Notifications > The Weather Channel and confirm alerts are fully enabled, not just banners
• Android users should check battery optimization — if the app is set to 'Restricted,' background delivery gets killed
• If notifications stopped after an app update, toggling them off and back on in app settings usually resets the push token