Is Domino’s Pizza Down? Live status & outage reports

Service info and troubleshooting

App crashes when opening menu

The mobile application freezes or closes unexpectedly when you try to browse pizza options. This usually happens due to outdated app version or corrupted cache. Go to App Store or Google Play and check for updates. If the latest version is already installed, clear the app cache in your phone settings or reinstall it completely. Make sure you have at least 1GB of free storage space on your device.

Payment declined at checkout

• Check your card has sufficient funds and isn't expired
• Verify the CVV code and billing address match your bank records
• Try switching to another payment method: different card or digital wallet
• Contact your bank to confirm they haven't blocked the transaction as suspicious
• Restart the app and attempt payment again after 10 minutes

Order tracker shows no updates

After placing an order, the progress bar stays stuck on the same stage. This happens when the connection drops during status synchronization. Pull down the screen to refresh manually. If that doesn't help, close and reopen the app. The kitchen updates order status every few minutes, so real-time tracking depends on stable internet. Switch from mobile data to Wi-Fi or vice versa if one connection is weak.

Cannot log into account

Wrong password is the most common reason, but there are others. Use the password reset option and check your email including spam folder. If you signed up through social media login, make sure you're using the same method. Browser users should clear cookies and site data, then try again. Multiple failed attempts may temporarily lock your account for security reasons, wait 30 minutes before retrying.

Website loads slowly or times out

Your browser might be overloaded with extensions or old cached files. Try opening the site in incognito mode first. If it works there, clear your regular browser cache and cookies. Disable ad blockers temporarily as they sometimes interfere with ordering scripts. Check your internet speed, anything below 3 Mbps will cause delays. Restart your router if other websites also load slowly.