Is Uber Eats Down? Live status & outage reports

Service info and troubleshooting

App Won't Load or Crashes on Launch

If the Uber Eats app freezes on the splash screen or crashes immediately, start with the basics: force-close it, clear the cache (Settings → Apps → Uber Eats → Clear Cache), and relaunch. If that doesn't help, check whether your OS version is still supported — older Android or iOS builds often cause silent incompatibility issues. Reinstalling the app fixes things in most cases.

Payment Not Going Through

A declined payment is usually one of three things: wrong card details, insufficient funds, or a bank-side block on app transactions. Double-check the card number and expiry date in the Payments section. If everything looks correct, contact your bank — many block food delivery services by default until you confirm the transaction type is allowed.

Order Screen Freezes Mid-Checkout

This one is almost always a connectivity issue. The checkout flow is sensitive to unstable connections — even a brief signal drop can lock the interface.

• Switch from Wi-Fi to mobile data or vice versa
• Disable battery saver mode, it throttles background processes
• Check whether other apps load normally to isolate the problem
• Restart the router if you're on Wi-Fi

Location Not Detected Correctly

If the app places your pin in the wrong spot or refuses to detect your address, make sure location permissions are set to 'Always' or 'While using the app' — 'Ask every time' breaks the GPS flow. Also check that GPS is set to high accuracy mode in your phone settings.

Notifications Not Arriving

Missed order updates usually come down to disabled notifications or aggressive battery optimization killing background processes.

• Go to Settings → Notifications → Uber Eats and enable all alerts
• On Android, whitelist the app in battery optimization settings
• Check Do Not Disturb isn't blocking delivery alerts

Sign-In Errors and Account Access

If you can't log in, first try resetting your password via email. If the confirmation email doesn't arrive, check spam and make sure your inbox isn't full. Persistent 'invalid credentials' errors sometimes point to a temporary server-side issue — waiting 10–15 minutes and retrying usually resolves it without any action on your end.