Is Google Travel Down? Live status & outage reports

Service info and troubleshooting

Search results won't load or refresh

If the flight or hotel search just spins without results, the issue is almost always a stale browser cache or an overloaded tab. Clear your cache, close extra tabs, and reload. On mobile, force-quit the app and reopen it — that fixes the freeze in most cases.

Prices or availability not updating

Google Travel pulls live data from partner sites, and sometimes the sync lags. What you see on screen may be 10–15 minutes old. Tap the refresh icon on the results page directly — don't just scroll down hoping it'll update on its own. If prices still look frozen, try switching from Wi-Fi to mobile data to rule out a local DNS cache issue.

Page won't open or throws an error

A sudden 500 or 'Something went wrong' screen usually means a temporary hiccup on Google's end. Wait two or three minutes and try again. If it persists across devices, check your internet connection — run a quick speed test to confirm you're actually online and not just showing bars with no real throughput.

App crashes on launch or mid-session

Outdated app versions are the main culprit here. Go to the App Store or Google Play and update. If you're already on the latest version:

• Force-stop the app in your phone's settings
• Clear the app cache (not data, to keep your saved trips)
• Restart the device and reopen

Saved trips or plans disappeared

This usually happens after signing out or switching Google accounts. Make sure you're logged into the same account you used when saving the itinerary. If trips are still missing, check google.com/travel directly in a browser — sometimes the mobile app takes a few minutes to sync after login.

Links to booking sites don't open

Google Travel redirects you to third-party sites to complete bookings. If those links fail to open, the problem is often a pop-up blocker or an aggressive browser extension. Disable extensions temporarily or open the link in a private window. On mobile, make sure your default browser isn't set to block redirects.