Is Apple HomeKit Down? Live status & outage reports

Service info and troubleshooting

Accessories show 'No Response' status

This happens when devices lose connection to your home hub. First, check if your iPad, Apple TV, or HomePod mini is powered on and connected to the same Wi-Fi network. Restart the hub device by unplugging it for 30 seconds. If specific accessories still appear offline, move them closer to the hub or your router. Some devices drop connection after router firmware updates, so power cycle the accessory itself. For Thread-enabled devices, make sure you have at least one Thread border router active in your home.

Cannot add new accessory to Home app

• Verify the accessory appears in your Wi-Fi settings or Bluetooth list before scanning the setup code
• Reset the accessory according to manufacturer instructions, usually by holding a button for 10 seconds
• Ensure your iPhone runs the latest iOS version that supports the accessory
• Check if you're signed into iCloud with two-factor authentication enabled
• Try adding from a different iOS device on the same network

Automations don't trigger reliably

Location-based automations fail when Background App Refresh is disabled for the Home app. Go to Settings, find Home app, and enable this option. Time-based automations might skip if your home hub loses internet connection. For sensor-triggered automations, check the battery level of motion or contact sensors. If you have multiple hubs, one might be unstable and causing conflicts. Disable one temporarily to identify the culprit.

Shared users can't control devices

The home owner must invite users through the Home app, not through device-specific apps. Each invited person needs their own Apple ID and must accept the invitation on their iPhone or iPad connected to the internet. Shared users won't have access if they're not on the same Wi-Fi network and the home hub isn't properly configured. Check that your hub device shows as 'Connected' in Home Settings. Remove the user and re-invite them if permission issues persist.