Your browser blocks access by default. Click the lock icon in the address bar and enable permissions for camera and microphone. In mobile apps, go to device settings, find OmeTV in the app list, and toggle media access on. Restart the app after changing permissions. If your camera works in other apps but not here, clear the browser cache or reinstall the mobile version.
This happens when your connection drops below 1 Mbps. Switch from Wi-Fi to mobile data or move closer to the router. Close background apps that consume bandwidth — streaming services, downloads, cloud backups. On desktop, disable hardware acceleration in browser settings. Lower video quality in app settings if available.
Outdated app versions conflict with new server requirements. Update through App Store or Google Play. If crashes persist, clear app data in device settings without uninstalling. On iOS, offload and reinstall the app. Check if your device OS meets minimum requirements — older phones may lack support.
The chat feature relies on stable connection just like video. Toggle airplane mode on and off to reset network. Check if you're not shadowbanned for violating guidelines — create a test account to verify. Some networks block WebRTC protocols, so try switching from public Wi-Fi to your home network.